Adult/Disability Resource Network

Benefit Access Services

Solutions for Care is a state-designated Aging and Disability Resource Network (ADRN) site that  provides up-to-date information and quality referrals to individuals with disabilities ages 18-59 and to older adults and their family members. ADRN also offers the Senior Health Assistance Program (SHAP) which connects our clients with state and federal programs. 

ADRN conducts services at our main office in North Riverside Mondays thru Fridays. The agency also hosts enrollment events at alternate locations throughout the year.

Solutions takes the confusion out of applying for those benefits and services you need. In fact, you may be eligible for more benefits than you think. Speak to our experienced Benefit Access Counselors to determine the criteria for participation in each of the following programs. Print out a list of documents you will need here to bring to your appointment so that you can apply to the various programs.

All Benefit Access Program Services require an appointment. Schedule your appointment by calling (708) 447-2448.

Solutions for Care ADRN Services

Illinois State Benefits Access Programs

Seniors Ride Free Transit Benefit

Seniors, aged 65 or older: If you are an Illinois resident, and currently enrolled in the Illinois Department on Aging’s Benefit Access Program, you are eligible for free transit on fixed routes operated by the Chicago Transit Authority (CTA), Metra and Pace.

The Ride Free Transit benefit will be available to the transit district the following day you are approved. You will be able to print a certificate stating that you are eligible for the free ride. Once eligible, you must contact your local public transit system to find out what their requirements are in order for you to receive the free ride benefit. Click here for more information.

Persons with Disabilities Free Transit Ride

If you are an Illinois resident, and currently enrolled in the Illinois Department on Aging’s Benefit Access Program as a person with a disability, you are eligible for free transit on fixed routes operated by the Chicago Transit Authority (CTA), Metra and Pace. Click here for more information.

Secretary of State License Plate Discount

Seniors who qualify for the discount pay $24 to renew their license plates. For more information, click here for more information.

Medical & Nutrition State Assistance Programs


Free medical services dependent on income.


The Supplemental Nutrition Assistance program provides benefit cards to be used to purchase food dependent on income.

Senior Health Insurance Program Counseling (SHIP)

A free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. SHIP Counselors provide resources and information about applying for the various Medicare program and plan providers. For more information, click here.

Medicare Part D & Prescription Plan

Free and low-cost prescription plans for Medicaid and Medicare participants. For more information, click here.

Medicare Extra Help

Extra Help is a federal program that helps pay for some to most of the out-of-pocket costs of Medicare prescription drug coverage. It is also known as the Part D Low-Income Subsidy (LIS). For more information, click here.

Communications and Safety State Assistance Programs

SafeLink Lifeline

SafeLink and Lifeline are federal programs that distributes free wireless phone and/or provide internet service. Click here for more information.

Options Counseling

Options Counseling is a person-centered, interactive, decision-support process where individuals can receive assistance in their deliberations to make informed choices about long-term services and supports in the context of their own preferences, strengths, and values.

Senior Tax Freeze

The Senior Citizens’ Exemption is a benefit program that reduces your property taxes by 50%. If you’re 65 or older and earn $29,000 or less, you may be eligible.

CEDA Energy Assistance Programs

Low Income Home Energy Assistance Program (LIHEAP)

The Low Income Home Energy Assistance Program (LIHEAP) helps keep families safe and healthy through initiatives that assist families with energy costs.

Direct Vendor Payment (DVP)/Reconnection Assistance (RA)/Cash Assistance

DVP/RA is designed to assist income-eligible households with energy services, in the form of a one-time benefit payment to the utility companies that is applied directly to the household’s energy bills. Cash assistance is a one-time benefit payment to the customer if able to provide proof that their utilities are included in their rent. The amount of the payments is determined by income, household size, and fuel type. RA is used to prevent or reconnect disconnected households.

Percentage of Income Payment Plan (PIPP)

PIPP provides a monthly benefit payment to the utilities based on household utility budget billing and customers are required to pay a reduced amount on their utility bills each month to get the benefit payments. PIPP Participants who make their utility payments on time will receive credits towards their outstanding balance. Disconnected households are not eligible.

Furnace Assistance

Furnace Assistance is designed to restore the home’s heating system back to a safe and effective operation. Assistance is only available to approved households that has or are eligible to receive a LIHEAP benefit and whose heating systems are not operational or have been red-tagged by their utility company. The services are free of charge for income qualifying homeowners that reside within the property. Renters are not eligible to apply. Households are eligible to apply for Furnace assistance during their priority period.

Peoples Gas Share the Warmth (STW) Program

Share the Warmth provides heating grants up to $200 on past due Peoples Gas bills to limited and fixed-income households. Disconnected households are eligible to apply.

ComEd Residential Special Hardship (RSH)

ComEd Residential Special Hardship (RSH) provides a variable grant up to $300 on past due ComEd bills (once every two years) to eligible residential ComEd customers with a demonstrated hardship case that is not addressed by other programs while funds are available. Disconnected household may be eligible to apply.

For more information about CEDA Energy Programs, click here.